Return Policy

To initiate a return, please call the store: 403-245-6900

You can also contact us for any return question at hello@oohlalawomenswear.com

Damages and issues 
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and correct the problem.

Exceptions / non-returnable items 
Certain types of items cannot be returned, like custom products (such as special orders or altered items). Please get in touch if you have questions or concerns about your specific item. We do not accept returns on sale items.

Refunds 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.